Home   |   Contact Us   |   Free Trial  
EBSuite.com Integrated Modular Customer Relationship Management (CRM) EBSuite No Risk
 

Benefits
Asset Management Tracking
Track all your important service assets, such as hardware, software licenses, parts, expiration dates as well as serial numbers. This is designed for the management of high technology or IT asset tracking and service. Combine service desk automation with asset management to assist support agents to quickly and comprehensively access system configurations. Support end-user's system to save time during the trouble-shooting process.
360 Degree View of All Assets
Standardize your asset management process
Ensure the reliability of your equipment with records
Standardize your Best Practices

Highlights
Complete Asset Tracking
Track every detail of your organizationís assets, including costs, history, maintenance and failures. Review current assets status to plan for future requirements.

Service Requests Related to Assets
Provide customers the ability to submit service requests related to their assets. Track and report all service history for their equipment and service.

Automatic Work Flow Templates
Ensure easy and prompt follow-through, or escalate cases to a more experienced representative. Automatically report on all aspects of service with Report Builder.

Features
Case Tracking
Customer Web Portal
Knowledge Base - FAQ
Contact Management
Case Escalation / Alerts
Time Tracking & Billing
Customer Service Reports
Case Report Builder
Executive Dashboards
Asset Management
Activity Management
Mobile CRM Access
Enterprise Integration


 
See it Now
Free Trial
EBSuite's CRM News
EBSuite.com Implements CRM Solution for Asteres Inc
Alcatel Selects EBSuite as CRM Partner In North America
S3 Partners With EBSuite.com to Ensure Oprah Winfrey's and Dennis Rodman's Security
CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
.: 
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support


  1.888.CRM.EBS0 or 1.888.276.3270 See it in Action! Contact: sales@ebsuite.com

CRM Marketing Automation Sales Force Automation Customer Support CRM Partners CRM Best Practices Custom CRM
EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
Company Global Offices Contact Us Customer Support
Copyright © 2001 - 2006 EBSuite.com, All rights reserved CRM Service Statement | Privacy Policy




Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite