<?xml version="1.0" encoding="UTF-8" ?><rss version="0.91"><channel><title>From some site</title><link><![CDATA[https://www.ebsuite.com/xarss.jsp?id=63325&ak=VJgthC]]></link><description></description><language>en-us</language><item><title><![CDATA[The &#39;New in EBSuite&#39; channel is moved/merged into our tech blog at http://blog.ebsuite.com]]></title><description><![CDATA[Please visit us at our new blog address http://blog.ebsuite.com/   


We will no longer be updating this channel. ]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3534575&ak=kJ2qed]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3534575&ak=kJ2qed]]></guid><pubDate>Sat, 04 Apr 2009 22:51:32 -0500</pubDate></item><item><title><![CDATA[EBSuite now on Twitter]]></title><description><![CDATA[We started twittering, http://twitter.com/EBSuite]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3518214&ak=pjWpyC]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3518214&ak=pjWpyC]]></guid><pubDate>Tue, 31 Mar 2009 21:52:32 -0500</pubDate></item><item><title><![CDATA[How to record an Inbound Call.]]></title><description><![CDATA[How to record an Inbound Call.]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3511525&ak=Kh7Ggc]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3511525&ak=Kh7Ggc]]></guid><pubDate>Mon, 30 Mar 2009 10:04:29 -0500</pubDate></item><item><title><![CDATA[New Reports posted]]></title><description><![CDATA[we have just added 5 new reports, focusing on the user activity area.]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3486616&ak=55m9vp]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3486616&ak=55m9vp]]></guid><pubDate>Tue, 24 Mar 2009 10:02:16 -0500</pubDate></item><item><title><![CDATA[Support Module - One Click  -Create and Close- a Case]]></title><description><![CDATA[]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3471427&ak=q5ndY7]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3471427&ak=q5ndY7]]></guid><pubDate>Fri, 20 Mar 2009 09:14:59 -0500</pubDate></item><item><title><![CDATA[Predefined Standard Survey]]></title><description><![CDATA[We've added / enhanced the survey features for Case and Knowledge]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3410409&ak=QRX2nC]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3410409&ak=QRX2nC]]></guid><pubDate>Fri, 06 Mar 2009 11:30:33 -0500</pubDate></item><item><title><![CDATA[New Case Keyword Added: allow Client/Contact to close a case]]></title><description><![CDATA[How you can ask your clients to close their tickets]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3410072&ak=jUkG2Q]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3410072&ak=jUkG2Q]]></guid><pubDate>Fri, 06 Mar 2009 10:01:17 -0500</pubDate></item><item><title><![CDATA[Date Calculations: days between dates and add days to a Date]]></title><description><![CDATA[Do Simple Math on custom date fields]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3376495&ak=28jGne]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3376495&ak=28jGne]]></guid><pubDate>Fri, 27 Feb 2009 08:17:13 -0500</pubDate></item><item><title><![CDATA[Call Management]]></title><description><![CDATA[Schedule and Complete Calls - Historical record + Forward looking reminder]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3376224&ak=pj3CsX]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3376224&ak=pj3CsX]]></guid><pubDate>Fri, 27 Feb 2009 07:38:12 -0500</pubDate></item><item><title><![CDATA[How to receive an email notification when your visitor completes a knowledge survey]]></title><description><![CDATA[How to receive an email notification when your visitor completes a knowledge survey]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3361876&ak=t68dxa]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=3361876&ak=t68dxa]]></guid><pubDate>Tue, 24 Feb 2009 12:30:51 -0500</pubDate></item><item><title><![CDATA[Is your app page slow whenever you are sending out an email?]]></title><description><![CDATA[We've recently updated our email server, to better fight spam, However, if you are using our email server, mail.ebsuite.com, as your outbound mail server, you may have experienced slower page response time whenever you are sending out an email.]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=1976229&ak=VBNhQM]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=1976229&ak=VBNhQM]]></guid><pubDate>Wed, 18 Feb 2009 01:40:27 -0500</pubDate></item><item><title><![CDATA[New Case Report Builder (beta) posted]]></title><description><![CDATA[EBSuite's new case report builder tool]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=1975463&ak=Uqh7hn]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=1975463&ak=Uqh7hn]]></guid><pubDate>Wed, 18 Feb 2009 01:30:03 -0500</pubDate></item><item><title><![CDATA[New Email Client (Beta) Posted]]></title><description><![CDATA[EBSuite's new email client is now in beta.]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=1975108&ak=umycaF]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=1975108&ak=umycaF]]></guid><pubDate>Wed, 18 Feb 2009 01:22:22 -0500</pubDate></item><item><title><![CDATA[How to have Calendar Appointments, Calendar Tasks, and Project Tasks sent to your cellphone every morning]]></title><description><![CDATA[Setup Daily Agenda to have appointments, tasks, and project tasks sent to your email, cell phone, and application alert.]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=371313&ak=WyHEed]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=371313&ak=WyHEed]]></guid><pubDate>Tue, 10 Feb 2009 09:36:40 -0500</pubDate></item><item><title><![CDATA[Case Management Tools]]></title><description><![CDATA[Here is an explanation on 4 new Case Management features]]></description><link><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=348720&ak=EkGA27]]></link><guid><![CDATA[https://www.ebsuite.com/xarsshtml.jsp?id=348720&ak=EkGA27]]></guid><pubDate>Mon, 02 Feb 2009 11:53:28 -0500</pubDate></item></channel></rss>






