This release brings multiple bug fixes and feature enhancements.
New code and bug fixes in the Product Category setup page.
New read only view for Calendar, and Knowledge / Solution.
New portlets for Open Cases by Assignee, and Open Bugs by Assignee.
SSL support for connecting to your IMAP/POP3 email server.
The ability of searching for knowledge/solution under a specific product category.
New keywords for being included in email templates, for support Case Processing.
Email CC in support ticket processing
Existing hosting customers automatically get this release. Existing license customers can email sales@ebsuite.com to get a free upgrade.
|