How Would You Design CRM Software?
EBSuite's engineers work directly with our customers to design unique new features.
This partnership has created a highly customizable, easy-to-use fully automated
on-demand Customer Relationship Management (CRM) solution.
With features that increase your team's
productivity, flexibility and agility, so you spent more time with your customers and less time with software.
Leveraging a unique modular application design,
EBSuite reduces CRM software and operations costs, while delivering the most comprehensive feature-rich suite of CRM
applications in the industry. With no contracts to sign, no hidden fees, you're up and running in 24 hours or less.
Enterprise grade CRM @ No Risk.
:: Automate Your Business - CRM Work Flows
:: Up and Running in Hours - Easy to Use
:: No Limits - Scaleable, Deployment Flexibility
:: Save Cost - Effective On-Demand CRM Solution
:: Monthly Service - No Risk! No Long Term Contracts
A Complete Integrated CRM Solution
Each EBSuite CRM module shares a common contact customer history database.
Each module can be deployed independently. Each module is a full featured, enterprise grade solution with an
set of advanced features, not "advanced editions" as an upsell path.
This reduces CRM software and operations costs, while delivering the most
comprehensive, feature-rich suite of On-Demand CRM applications in the industry.
No Risk, No Long Term Contract Traps
With no contracts to sign, no hidden fees your up
and running in 24 hours or less... Enterprise grade CRM @ No Risk.
:: Sales Automation -
A complete On-Demand sales team management tool.
Automate and manage your sales opportunities pipelines with our Sales Process Builder. Forecast sales, manage territories,
sales teams and adjust resources to meet demand. Never miss another opportunity with our sales escalation / alerts.
:: Marketing Automation -
A complete Online/Offline campaign management tool, for the marketing professional. Manage lead generation pipelines.
Deliver a constant flow of fresh prospects to your sales teams. Utilize On-Demand campaign landing pages, to leverage or test unique
messages for each campaign. Instant analytics to measure success. Or maintain "constant contact" with a customer newsletter or
other continuity program.
What Makes EBSuite Different?
Our partnership with our customers has created a unique CRM solution. Features like our
Sales Opportunity Process Builder which lets you design the work flow for each sales cycle. Automatic triggers
with one click you can
update multiple field values, send emails, schedule appointments and tasks. Never miss an opportunity again!
Or our Automatic Customer Support Templates keeps everyone informed as it
notifies your customer with every step in their case's resolution. And with case alerts delivered
to your support agent's screen, email or mobile device. Create satisfied customer!
Or access vital customer information without a click, with our AJAX technology.
Our customer-partnership has created an intuitive end-user interface, more time saving features
and automatic triggered work flows to enable your team to reach their full potential.
What good is great CRM software if you don't know how to use it? EBSuite provides free customer support,
which includes one-on-one administrator training, assistance with
data import, customizations and work flow configuration. EBSuite's CRM has earned the trust over time with our
customer satisfaction rating of 99%.
Don't Over Pay
Our CRM's modular design, enables you to purchase and deploy only the software your team requires.
Leverage our unique modular application design to reduce costs.
:: Sales Automation - Sales Teams
:: Customer Support / Help Desk - Service Teams
:: Marketing Automation - Campaign Management
:: Project Management - Team Work
:: Customer Support - Help Desk -
A complete customer case management solution. Manage customer support by your call center, by
email, and by the self-service customer web portal with Knowledge Base. The Knowledge Base provides 24x7 customer access to
reduce cost and create satisfied customers.
:: Project Management -
A complete online project management solution with file sharing, Gantt charts, task assignment and completion analytics.
Develop real teamwork when individuals work together. Workgroups are more productive when everyone on the team is working from the
same "plan". Designed for high technology organizations to automate post-sales implementation or customer support case escalation
to resolve major design problems.